When purchasing an item it is always possible that the purchased item cannot be processed in case of a lack of availability. We will cancel the order and contact the buyer through e-mail. Please keep in mind all items are limited!
Purchases made through CHARAQTER are secured by iDeal, Visa, Mastercard, Maestro, PayPal the most trusted internet payment processing companies. Personal contact information transmitted to us will never be sold to third parties.
LOST AND MISSING ITEMS
CHARAQTER is not responsible for any lost, missing or damaged items. After sending the purchased item the responsibility of the item is in hands of the carrier.
Do not hesitate to contact us if you have any questions, [email protected]
Shipping will take place 1-15 business days from the date of purchase. CHARAQTER is not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. Please check back with us periodically for any updates regarding our shipping policies.
Please note customers ordering outside Europe will be responsible for all import tax charges.
Any products purchased in the sale cannot be returned only exchange for another size if available. Please order carefully to be sure you get products that are right for you. If there is a product defect or a problem with your order, please email CHARAQTER for the quickest response.
Should you for any reason be unhappy with our delivered items, all products must be returned within 14 days of receipt. All products must be unworn and unwashed. The term begins with the receipt of the goods. We don´t cover the shipping costs of returning your goods.