TERMS OF USE
By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

AVAILABILITY
When purchasing an item it is always possible that the purchased item cannot be processed in case of a lack of availability. We will cancel the order and contact the buyer through e-mail. Please keep in mind all items are limited!

SECURITY
Purchases made through CHARAQTER are secured by iDeal, Visa, Mastercard, Maestro, PayPal the most trusted internet payment processing companies. Personal contact information transmitted to us will never be sold to third parties.

LOST AND MISSING ITEMS
CHARAQTER is not responsible for any lost, missing or damaged items. After sending the purchased item the responsibility of the item is in hands of the carrier.

CUSTOMER SERVICE
Do not hesitate to contact us if you have any questions, [email protected]
KVK: 62984829
BTW: 855040920B01
BANK: NL04KNAB0256696268

SHIPPING
Shipping will take place 1-15 business days from the date of purchase. CHARAQTER is not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. Please check back with us periodically for any updates regarding our shipping policies.

Please note customers ordering outside Europe will be responsible for all import tax charges.

RETURN POLICY
Any products purchased in the sale cannot be returned only exchange for another size if available. Please order carefully to be sure you get products that are right for you. If there is a product defect or a problem with your order, please email CHARAQTER for the quickest response.

Should you for any reason be unhappy with our delivered items, all products must be returned within 14 days of receipt. All products must be unworn and unwashed. The term begins with the receipt of the goods. We donĀ“t cover the shipping costs of returning your goods.